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Privacy Policy

**Privacy Policy for Mel Eats Meals**

This Privacy Policy outlines how Mel Eats Meals collects, uses, and protects personal information obtained through its website, as well as through SMS communications.

**1. Information Collection:**

a. **Website:**
- When you visit the Mel Eats Meals website, we may collect personal information such as your name, email address, phone number, and address if you choose to provide it voluntarily.
- We also collect non-personal information such as browser type, IP address, and pages visited for analytical purposes.

b. **SMS:**
- When you opt-in to receive SMS notifications from Mel Eats Meals, we may collect your phone number to send you updates, promotions, and other relevant information.

**2. Use of Information:**

a. **Website:**
- Personal information collected on the website is used to process orders, communicate with customers, and improve our services.
- Non-personal information is used for analytics to understand user behavior and enhance the website experience.

b. **SMS:**
- Phone numbers collected for SMS notifications are used solely for sending updates, promotions, and important information related to Mel Eats Meals.

**3. Protection of Information:**

a. Mel Eats Meals takes appropriate measures to safeguard personal information collected through its website and SMS communications.
b. We use industry-standard encryption protocols to protect data transmission.
c. Access to personal information is restricted to authorized personnel only.

**4. Sharing of Information:**

a. Mel Eats Meals does not sell, trade, or rent personal information to third parties.
b. We may share personal information with trusted service providers who assist us in operating our website and fulfilling orders.
c. Non-personal information may be shared for analytical purposes with third-party analytics providers.

**5. Opt-Out:**

a. Users who no longer wish to receive SMS notifications from Mel Eats Meals can opt-out by replying "STOP" to any message received.
b. To update or remove personal information collected through the website, users can contact us directly.

**6. Cookies:**

a. The Mel Eats Meals website may use cookies to enhance user experience and track usage patterns. Users can adjust their browser settings to refuse cookies, although this may affect website functionality.

**7. Children's Privacy:**

a. Mel Eats Meals does not knowingly collect personal information from children under the age of 13. If we become aware of such information being collected, we will promptly delete it.

**8. Changes to Privacy Policy:**

a. Mel Eats Meals reserves the right to update this Privacy Policy as needed. Any changes will be posted on the website, and users are encouraged to review the policy periodically.

**9. Consent:**

a. By using the Mel Eats Meals website or opting-in to receive SMS notifications, users consent to the terms outlined in this Privacy Policy.

**10. Contact Information:**

a. For any questions or concerns regarding this Privacy Policy or the handling of personal information, please contact us at [insert contact email or phone number].

This Privacy Policy is effective as of 04/18/2024 and supersedes any prior versions.